Liette Lapointe
PhD, Information Systems,聽脡cole des Hautes 脡tudes Commerciales Montreal, Canada
MSc,聽 Healthcare Management, Faculty of Medicine,聽Universit茅 de Montr茅al, Canada
BA, Translation, Universit茅 de Montr茅al, Canada
Professor Lapointe鈥檚 research integrates information systems management and behavioral issues as well as issues related to the adoption of information systems in healthcare settings. Her work has led to more than 30 papers in peer-reviewed publications, close to 75 presentations in national and refereed conferences and more than 30 invited presentations locally and internationally.
In IS, she has first worked on resistance to information technology; this stream of research has led to several articles in top-tier scholarly international journals and professional refereed journals. One of these papers received the MIS Quarterly Paper of the Year Award in 2005. She is currently working on follow-up projects that include a wide spectrum of user reactions, including enhanced use, ambivalence, collective use and IT addiction. She is also working on projects that deal IT innovation, IT championship, and IT literacy. In the domains of health informatics and healthcare management, she has focused on the implementation and impacts of IT in healthcare settings. She is also working on projects on the use of IT in geriatrics, particularly on the issues related to Alzheimer's disease and related disorders, on chronic care diseases and on knowledge co-creation.
She has developed collaborations with highly recognized researchers at the local, national and international levels. Her interdisciplinary research has included graduated student training and is supported by grants from diverse councils such as the FQRSC, CIHR and SSHRC. She extends her research to impact practice and brings her expertise to the service of the healthcare system through public policy research and hospital board membership.
Papers in Peer-Reviewed Journals
Negoita, B., Lapointe, L., Rivard, S. Conceptualizing Collective Information Systems Use: An Interdependence Perspective, MISQ, forthcoming.
Akhlaghpour, S., Lapointe, L., "From Placebo to Panacea: Studying the Diffusion of IT Management Techniques with Ambiguous Efficiencies 鈥� The Case of Capability Maturity Model (CMM)"聽JAIS , forthcoming
Vaast, E., Safadi, H, Lapointe, L., and B. Negoita (2017), Social media affordances for connective action - An examination of microblogging use during the gulf of Mexico oil spill, MIS Quarterly 41.4.
Vaghefi, I; Lapointe, L ., Boudreau-Pinsonneault, C (2017) A typology of user liability to IT addiction, Information Systems Journal. 27, 125鈥�169
Bagayogo, F.F., Lepage, A., Denis, J.L., Lamothe, L., Lapointe, L., Vedel, I. (2016). Factors influencing cancer specialists' decision to collaborate with geriatricians in treating older cancer patients. Age and ageing. 45 (5): 723-726.
Rubinowicz A, Vedel I, Sanche S, Lortie M, Law S, Hughes J, Lapointe L. (2016) "A Portrait of EMR Used in Primary Care Across Canada" Commentary. Health Reform Observer;4(2):1-7
Vaghefi, I., Lortie, M., Hughes, J.B., Law, S.K. and Lapointe L., 鈥淯nderstanding the Impact of Electronic Medical Record Use on Practice-Based Population Health Management: A Mixed-Method Study鈥�, Journal of Medical Internet Research (JMIR Medical Informatics)
Bagayogo F, Lepage A, Denis JL, Lamothe L, Lapointe L, Vedel I. (2016) Grassroots inter-professional networks: The case of organizing care for older cancer patients. Journal of Health Organization and Management; 30(6):971-984.
Meissonier, R., Lapointe, L., & Houz茅, E. (2015). L茅gitimer l鈥檌mpl茅mentation d鈥檜n ERP: une comparaison Canada鈥揟hailande. Journal of Decision Systems, 24(3), 318-338.
Meissonier, R., Houz茅, E., & Lapointe, L. (2014). " Cultural Intelligence" During ERP Implementation: Insights from a Thai Corporation. International Business Research, 7(12), 14.
Vedel I, Ghadi V, Lapointe L, Routelous C, Aegerter P, Guirimand F. (2014) Patients', Family Caregivers鈥� and Professionals' Perspectives on Quality of Palliative Care. In press, Palliative Medicine. Oct;28(9):1128-38
*** 'Editor's choice' for the October 2014 issue of Palliative Medicine***
Routelous C, Lapointe L, Vedel I. Le r么le des passeurs de fronti猫res dans la mise en place de collaboration pluridisciplinaire en m茅decine. The role of boundary spanners in the implementation of interdisciplinary collaboration in medicine. Journal de gestion et d'茅conomie m茅dicales 2014;7(32):481-499
Lapointe L, Ramaprasad J, Vedel I. (2014) Creating Health Awareness: A Social Media Enabled Collaboration. Health and Technology. May 2014, Volume 4, Issue 1, pp 43-57.
Bagayogo, F., Lapointe, L., Bassellier, G. (2014) A New Perspective on IT Adoption: A Qualitative Study of Enhanced Use, JAIS, 15(7): 361-387.
Mignerat M, Lapointe L, Vedel I. (2014) Using Telecare for Diabetic Patients: A Mixed Systematic Review, Health Policy and Technology, 3(2): 90-112.
Akhlaghpour, S., Wu, J., Lapointe, L., Pinsonneault, A., The Ongoing Quest for the IT Artifact:聽Looking Back, Moving Forward. Journal of Information Technology (JIT), Special Issue on聽Information Systems: Why History Matters, forthcoming: June 2013.
Vedel I, M. De Stampa, C. Routelous, H. Bergman, L. Lapointe. Diffusion of Collaborative Care聽Models in Primary Care, BMC Family Practice, forthcoming.
Rivard, S. and Lapointe, L. Information Technology Implementers鈥� Responses to User聽Resistance: Nature and Effects, MIS Quarterly, vol. 36, no. 3, pp 897-920, September 2012.
Vedel I, Lapointe L, Lussier MT, Richard C, Goudreau J, Lalonde L, Turcotte A. Professionals'聽Adoption and Use of a Clinical Information System in Primary Care: Insights from the Da Vinci聽Study. International Journal of Medical Informatics, 2012(81):73-87
Routelous C, Vedel I, Lapointe L. Pourquoi des strat茅gies coop茅ratives avec les cliniques pour les h么pitaux publics ? Management & Avenir. 2011;47 :147-164
Ghadi V, Vedel I, Routelous C, de Stampa M, Ankri J, Cassou B, Lapointe L. A gerontological聽network as an interface between healthcare professionals and homecare professionals. 厂补苍迟别听笔耻产濒颈辩耻别. 2011;23(4):317-28.
Rivard, S., Lapointe L. and A. Kappos, An Organizational Culture-based Theory of Clinical聽Information Systems Implementation in Hospitals, JAIS, 2 (2), February 2011.
Lapointe, L., Mignerat, M. and I. Vedel 鈥淭he IT Productivity Paradox in Health: A聽Stakeholder's Perspective, International Journal of Medical Informatics, 80(2): 102-115,聽February 2011. **Best paper of 2011**
De Stampa M, Vedel I, Mauriat C, Bagaragaza E, Routelous C, Bergman H, Lapointe L, Cassou聽B, Ankri J, Henrard J-C. Diagnostic study, design and implementation of an integrated model of聽care in France: a bottom-up process with continuous leadership. International Journal of聽Integrated Care 2010; 10:e034
Lussier MT, Turcotte A, Richard C, Lapointe L, Vedel I, Goudreau J, Lalonde L. An Evaluation聽of a Patient-Centered Information Technology Tool for the Management of Chronic Diseases by聽Primary Care Interdisciplinary Teams. Electronic Health 2010; 8(4): 20-25.
Vedel I, De Stampa M, Bergman H, Ankri J, Cassou B, Mauriat C, Blanchard F, Bagaragaza E,聽Lapointe L. A Novel Model of Integrated Care for the Elderly. Aging Clinical and Experimental聽Research; Vol. 21, No. 6, 414-423. 2009.
De Stampa M, Vedel I, Henrard JC, Bergman H, Novella JL, Lapointe L. Fostering聽Participation of General Practitioners in Integrated Health Services Networks: Incentives,聽Barriers, and Guidelines. BMC Health Service Research 2009, 9:48.
De Stampa M, Vedel I. Henrard JC, Bergman H, Novella JL, Bagaragaza E, Lapointe L.聽Case management et case manager: apport dans la prise en charge des personnes 芒g茅es.聽Revue de G茅riatrie 2009;34:305-311
Vedel I, De Stampa M, Bergman H, Ankri J, Cassou B, Blanchard F, Lapointe L. Health care聽professionals and managers鈥� participation in developing an intervention: A pre-intervention聽study in the elderly care context. Implementation Science 2009, 4:21
De Stampa M, Vedel I, Bergman H, Ankri J, Cassou B, Mauriat C, Bagaragaza E, Routelous C,聽Novella J L, Lapointe L. Un r茅seau de sant茅 avec int茅gration des services et gestionnaires de聽cas adapt茅 au contexte fran莽ais: le mod猫le COPA-Ancrage pour les personnes 芒g茅es fragiles.聽G茅rontologie et Soci茅t茅 2008; 124: 85-94.
De Stampa, M.,Vedel, I, Bergman, H., Lechowski, G., Novella, J-L. and L. Lapointe 芦聽Participation des m茅decins g茅n茅ralistes dans des r茅seaux de sant茅 avec int茅gration des services:聽enseignements d鈥檈xp茅riences en Am茅rique du Nord pour le syst猫me de sant茅 fran莽ais 禄. Revue聽d鈥橢pid茅miologie et de Sant茅 Publique 2007; 55:401-412
Lapointe, L. and S. Rivard, 鈥淎 Triple Take on Information Technology聽Implementation鈥�, Organization Science, Jan-Feb 2007 Vol. 18, no 1, pp. 89-107聽Lapointe, L. and S. Rivard, 鈥淟earning from Physicians鈥� Resistance to CIS Implementation.鈥�,聽CMAJ, Vol. 174, no 11, 1573-1584.
Lapointe, L. and S. Rivard, 鈥淲hen Good Systems Go Bad: Understanding and Preventing their聽Premature Demise鈥�, Healthcare Quarterly, 2005, Vol. 8, no 2, pp. 92-100.
Lapointe, L. and S. Rivard, 鈥淎 Multilevel Model of Resistance to Information聽Technology Implementation鈥�, MIS Quarterly, September 2005, Vol. 29, no 3, pp.聽461-491. **Best Paper Award**
Wahl, C., Gregroire, JP., Koon T, Beaulieu,M., Labelle, S., Leduc, B., Cochrane, B. Lapointe,聽L. and Montague, T., 鈥淐oncordance, Compliance and Adherence in Health Care: Closing聽Gaps and Improving Outcomes鈥�, Healthcare Quarterly, 2005, Vol. 8, no 1, pp 65-70.
Fortin, JP, L. Lamothe, L. Lapointe 鈥淟a mise en place d'un r茅seau informatis茅 en oncologie: la聽technologie au service d'un r茅seau int茅gr茅 de services鈥�, Revue Ruptures, 2002, Vol. 9, no 1, p. 86-聽102.
Hoppen, N., Lapointe, L and Moreau, E., 鈥淯m guia para avalia莽茫o de artigos de pesquisa em聽Sistemas de Informa莽茫o鈥� (Guidelines for the Evaluation of Scientific Articles on Information聽Systems), Revista Eletr么nica da Administra莽茫o (UFRGS), Vol 2, no 2, November 1996.
Books
Lapointe, L. et al., 鈥淭he dynamics of IT adoption in a major change process in healthcare聽delivery鈥�, E-Health Systems Diffusion and Use: The Innovation, the User and the USE IT聽model, Editors: Roel W Schuring & Ton AM Spil, Idea Group Publishing, 2006, pp. 107-127.
Chapters in Books
Awards
2013:聽Best Paper Nomination, HICSS
2012: IAIA Best Paper of 2011
2010: Best Paper Award, ASAC
2010: Best Paper Nomination, HICSS
2008:聽Honorable Mention Award, ASAC
2006:聽Honorable Mention Award, ASAC
2005:聽MISQ Best Paper Award, MIS Quarterly
1998: Technology Value Chain Research Award, Cornell University
1993-1994: Ph.D. Fellowship Research Award, Alma-Lepage
1991-1994: Ph.D. Fellowship Research Award, FCAR
1991-1992: Ph.D. Fellowship Research Award, Henry Laureys
Fellowships
Grants
2011-2012: CIHR,聽Les transitions entre l'h么pital et les services de proximit茅 des patients atteints de maladies聽chroniques : quelles sont les interventions efficaces et leurs conditions de succ猫s?,聽Vedel, I., Pluye, P., L. Lapointe et al.
2011-2015: FQRSC,聽G茅rer quatre d茅fis d'implantation pour maximiser la valeur des technologies de聽l'information : une approche par les ressources exc茅dentaires,聽Pinsonneault, Lapointe, Bassellier, Barki, Beaudry, Oh
2010-2013: SSHRC,聽Managing User Resistance to IT Implementation,聽Lapointe, Rivard
2010-2011: CIHR,聽Meetings, planning and Dissemination Grant: Partnership for Health System聽Improvement. Gestion optimale des maladies chroniques chez les personnes聽芒g茅es: h么pital et services de proximit茅.,聽B茅land, Monette, Lapointe, Vedel
2009-20102: SSHRC,聽Moving Beyond Acceptance and Resistance,聽Beaudry, Lapointe, Pinsonneault, Rivard
2008-2010: GRGT,聽Da Vinci Project,聽Lussier, MT., Turcotte, A. Lapointe, L.
2007-2012: CIHR,聽CIHR Team on Frailty and Aging,聽Beland, F., Tourigny, A. et al.
2006-2010: SSHRC,聽New Perspectives on Resistance to Information Technology,聽Lapointe, L and S. Rivard
2005-2009: FQRSC,聽Maximiser la valeur d鈥檃ffaire des technologies de l鈥檌nformation: un programme de聽recherche int茅gr茅, Subvention de soutien aux 茅quipes de recherche,聽Alain Pinsonneault, G. Bassellier, L. Lapointe, W. Oh, M. Mortensen, H. Barki, A.聽Beaudry
2004-2007: CIHR,聽Implementing a clinical information system in multi-hospital university centres,聽Pozzebon, M., C. Rodrigues and N. Philips,聽Collaborator: L. Lapointe
2003-2005: CIHR,聽The Challenge of Understanding and Meeting the Needs of Frail Older Persons in the聽Canadian Healthcare System,聽De Stampa, M., L. Lapointe and H. Bergman
2002-2005: SSHRC,聽La R茅sistance 脿 l'implanatation des technologies de l'information,聽Lapointe, L and S. Rivard
2000-2001: FASS 鈥� Sant茅 Canada,聽Gestion du processus d鈥檌ntroduction d鈥檜ne nouvelle technologie 鈥� Projet DRIOQ,聽Lapointe, L and L. Lamothe
1999-2000: 91社区 Faculty of Management Research Grant,聽Implementation of IT in Business,聽Lapointe, L.
1998-2000: Cornell University, The Technology Value Chain and the Hospitality Industry, Lapointe, L.
