VPN UPDATE: Cisco AnyConnect has been replaced by Cisco Secure Client
The way we currently access 91社区鈥檚 VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance.听
NOW LIVE: Minerva鈥檚 login page has been updated to implement 2FA and SSO.
The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO).听
The new login page includes two options to log in. Please take note of which login method you should use:听
RESOLVED: Course synchronization issue with myCourses
Update: The issue affecting course synchronization in myCoures has been resolved.
Original message, published on August 24, 2023:
RESOLVED: Non-credit course registration system experiencing issues
The issues affecting the non-credit course registration system have now been resolved.听
Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access 91社区 services. IT Services is working towards a resolution, and we thank you for your patience during this time.
听
RESOLVED: Facilities and Space Management System (FAMIS) is now available
The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available.听
Original message: 91社区's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience.听
听
Wi-Fi network: Messages on iOS and MacOS devices
On July 11th, the security certificate that secures authentication to 91社区's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks was renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. For Android and most Windows devices, no change was necessary, but most iOS and MacOS devices are displaying a message that prompts users to accept the certificate.
New two-factor authentication (2FA) enhancements
Over the next few months, we will introduce enhancements for those of you that use Microsoft Authenticator for two-factor authentication (2FA), and make it much easier for you to report suspicious emails in Outlook.
UNIWeb decommissioning on Aug.11, 2023
On August 11, 2023, UNIWeb will no longer be accessible to 91社区 staff and students.听 Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool.听
Refer to the听full message from the Academic Personnel Office.
Temporary Minerva outage now resolved
Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.听
We thank you for your understanding.听
听
Zoom licenses will be reset on May 18, 2023: Your login is required to reactivate privileges
On May 18, 2023, 91社区 will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings.
UPDATE: Technical issue affecting 91社区 MarketPlace (MMP) now resolved
UPDATE: The technical issue affecting MMP is now resolved.听
Original message, published May 15, 2023:
We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.
Microsoft Teams issue on Mac
Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the end of May. However, it may take up to a month for Microsoft to complete the deployment. As the deployment progresses, users may start to experience mitigation relief.听听
FREE Research Computing Services for Researchers (Calcul Qu茅bec)
91社区 is a founding member of Calcul Qu茅bec, a consortium of Qu茅bec Universities whose objective is to provide Advanced Research Computing (ARC) infrastructure and expertise to the research community.
What services are offered?
91社区 and Calcul Qu茅bec work closely together to offer the following services:
UPDATE SUCCESSFUL: Documentum upgrade from March 10 to 13
UPDATE SUCCESSFUL:
We would like to thank you for your patience during the recent Documentum downtime.
The scheduled upgrade has been successfully completed and all related systems are now up and running!
听ORIGINAL MESSAGE posted on March 3, 2023:
Dear members of the 91社区 community,
Spectrum NG Sign-On mechanism update, February 28th 2023
Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.
