I cannot review/open the applicant portal on my phone
Please note that the applicant portal is not supported on mobile version yet. To avoid issues in your application, please consult the web version only.
I forgot my password; how can I resolve this?
In the applicant portal, click ‘Forgot your password.’Ìý
Please enter the email address and date of birth you used to create the account.ÌýÌý
A temporary PIN will be sent to your email account.ÌýÌý
You must enter the temporary PIN and enter a new password.ÌýÌý
I am stuck in the review tab and cannot submit my application
Please review the error message and fix any issues in the application.ÌýÌý
Once all items have been cleared, you may proceed to submit and pay.ÌýÌý
How do I check the status of my application?
Log in to your .ÌýÌý
The status appears on top of the active application(s).ÌýÌý
If the file is 'In Review', it means that we are looking at your submitted application.ÌýÌý
We will communicate with you if further documents are needed.Ìý
I am having technical issues with the Applicant Portal. Who should I contact?
Please view our for possible solutions. Please contact please contact Service Point if you need additional support.Ìý
Can I change my information after I submit my application?
To make changes to your personal information, go to the My Profile section in your (Top main menu).ÌýÌý
These changes include:Ìý
- Preferred languageÌýÌý
- Mailing addressÌý
- Permanent addressÌýÌý
- Primary and mobile phone numberÌý
In case of a wrong file or missing information, please contact Service Point
Where can I see my application fee receipt?
Log in to your .Ìý
Scroll down to the bottom.Ìý
Hit the 'Application fee receipt' option.ÌýÌý
This will expand and you may retrieve a copy of your fee receipt.ÌýÌý
How do I submit the required supporting documents?
Once you have submitted your initial application and paid the non-refundable application fee, you can then access your Applicant checklist via the . The required documents for your program will be listed on your Application Checklist. You should upload all supporting documents except for official transcripts, test scores, and if required, letters of recommendation.Ìý
Can I upload a document that is not on my checklist?
No, only supporting documents listed on your checklist are required as part of the admissions process. Do not mail us any unsolicited documentation as it will not be reviewed. If a new item is added to your checklist, your checklist will be updated.Ìý
Can I upload letters of recommendation myself?
No, if you are required to submit letter(s) of recommendation, your referees will receive a unique link so that they may access a secure portion of our website to upload the letters of recommendation.
My transcripts are not in English or French, what do I do?
Transcripts in a language other than English or French must be accompanied by an English or French translation provided by the institution issuing the transcript, or by a certified/licensed translator. An explanation of the grading system used by the applicant's school is also required.Ìý
If I am applying for multiple programs, can I upload all documents just once?
Yes, unless you are also applying to Dentistry, Law, or Medicine. Program-specific documents are uploaded individually for the relevant program.ÌýÌý
My application is missing a required document. Can I submit it after the deadline?
Unless otherwise specified by the program, all documents must be submitted by the application deadline, otherwise your application may be cancelled. Only completed files are reviewed for possible admission. Incomplete files are not reviewed.Ìý
I have submitted my complete application, what now?
Once your application file is complete, your file enters the review stage. The unit reviewing your application will contact you if they require further information. Monitor your email and periodically check your for any status updates. The timeframe to receive a decision varies by program. Some units may indicate on their website when admission results will be available.
Modifying your application
I made a mistake on my application
Option 1: To make changes to your personal information, go to the My Profile section in your . (Top main menu).ÌýÌý
- These changes include:Ìý
- Preferred languageÌýÌý
- Mailing addressÌý
- Permanent addressÌýÌý
- Primary and mobile phone numberÌý
Option 2: For submitted applications only - In yourÌý, you have the option to click the 'Get Help' button to contact administrators. Please provide the details for your changes and wait to hear back from us.ÌýÌýÌýÌýÌý
I already submitted my application. Can I make changes to it?
Once you have submitted your application to 91ÉçÇø, you are no longer able to make changes online. If you made a mistake (i.e. name is misspelled, adding or removing extenuating circumstance, etc), you must submit a webform request via Service Point.
I want to change my program choice. Is this possible?
Once you have submitted your application, it is no longer possible to change your program choice. If you would like to make a program change or add a second choice, you will have to submit a new application before the application deadline.
I want to add my OUAC number. How do I do that?
As of October 1, 2024, you will NOT be asked to submit your OUAC number unless you have been offered admission.
Late applications
Can I still apply if I missed the admission deadline?
Applicants are expected to consult the application and document submission deadlines which apply according to their educational background and program choice(s). Some programs may remain open past the application deadline, but note that priority will be given to applications that are submitted on time and that:
- 91ÉçÇø reserves the right to cancel, or transfer to a subsequent term, any application submitted after the deadline dates listed, without prior notice.
- Late applications:
- will not be considered for scholarships;
- will not be considered for limited enrolment programs, unless written permission to apply late is obtained in advance from the Admissions Office concerned;
- will be considered for non-limited enrolment programs, only as time permits.
Formatting documents
How do I reformat my documents into a format which you accept?
Please refer to Preparing your documents.
What should I do if my document is larger than the file size limit?
For recommendations on how to decrease the file size of your documents, please refer toÌýHow to convert your files to PDF.
How can I ensure the page size of my image is acceptable?
View your document at 100% zoom and make sure that it is a reasonable size. If you have to scroll over multiple screens to see the whole document then it is too big. Adjust the size prior to uploading the document.
How do I create one single electronic file per checklist item, per submission?
Please refer to How to convert your files to PDF.
Uploading documents
I am a CEGEP applicant. How do I upload my CEGEP transcript?
91ÉçÇø will obtain your transcript, on your behalf, from the MELS provided you submitted a correct Permanent Code.
I am an Ontario High School applicant. How do I upload my high school electronic transcript?
All applicants are required to self-report their grades using the designated form accessible through your . You will also be required to upload an unofficial copy of your transcript. You will NOT be asked to submit your OUAC number unless you have been offered admission.
I am a U.S.Ìýhigh school applicant. How do IÌýself-reportÌýmy grades?
If you are completing a US high school diploma in the U.S.A., you are required to self-report your grades. Please visit the Self-Reporting pageÌýfor more information.
I am a Canadian High School applicant. How do I upload my self-reported grades?
Applicants from Canadian high schools outside of Ontario and Quebec are required to self-report grades using the designated form accessible through your . You will also be required to upload an unofficial copy of your transcript.
I wish to upload my test scores but I am not able to do so since there is no upload link. Why?
91ÉçÇø receives most test results electronically (AP, SATS, TOEFL, IELTS, GRE, LSAT, MCAT) directly from the testing organization. Please ensure that you have authorized 91ÉçÇø to be a recipient of your test results.
I have uploaded my high school transcripts but I would also like to upload my predicted IB results. How do I do this?
Upload predicted IB results only if they are available to you. You can attach these results to your high school transcript. Upload your transcript and these results as one PDF file to fulfill the high school transcript checklist item. Where the predicted IB results are confidential and not issued to the student, they can be submitted by the school to a dedicated email address (officialschooldocs [at] mcgill.ca). Note that this email address will only accept documents received from a school.
I applied to two programs that require the same transcript. Do I need to upload it twice?
No. If some of your programs require the same document, you’ll only have to upload the document once.
I would like to upload letters of reference, however, I don’t see a link to upload. Why?
Letters of reference are required only for a very limited number of programs at 91ÉçÇø. If letters are required to render a decision on an applicant's file, their checklist will show this requirement. However, when required, they cannot be uploaded as they must be received directly from the referee.
How can I upload a document that is not on my checklist?
Only documents listed on your checklist are required as part of the admissions process. If the item is not listed on your checklist, we do not need the document. Please do not mail us any unsolicited documentation since it will not be reviewed. We need only the items indicated on the checklist to complete your file. However, you should review your checklist regularly as new items may be added when your file is reviewed.
Can a third party upload my documents for me?
No. Your documents cannot be uploaded by referees or other third parties at this time.
My official transcript was sent in the mail. Should I upload the unofficial transcript?
To ensure the completeness of your file, you should upload an unofficial transcript. Official transcripts are not used for admission review and should not be sent. An official final transcript is required only for an admitted student who has accepted their offer of admission.
Mailing documents
I have uploaded my documents. Do I need to mail them?
No. Please do not send us copies of what you have uploaded. This could result in a delay in processing your file.
I have already mailed my documents. Do I still have to upload them?
If your checklist does not yet indicate that the documents were received, you should upload them to ensure your application file is complete.
My official transcript was sent in the mail. Should I upload the unofficial transcript?
To ensure the completeness of your file, you should upload an unofficial transcript. Official transcripts are not used for admission review and should not be sent. An official final transcript is required only for an admitted student who has accepted their offer of admission.
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