In 2011, the university鈥檚 Strategic Reframing Initiative identified the modernization of 91社区's travel portfolio as a cost-saving opportunity, and a way of improving processes and efficiencies. In short, we decided to take the听travel and expense management into the 21st century.
Following market research and benchmarking in collaboration with Advisory and Steering Committees (representing major faculty travel spenders), objectives were defined: 听
- Improve customer service
- Reduce costs
- Improve process efficiencies
- Improve control and compliance
- Adhere to the principles of corporate social responsibilities
- Enhance reporting and auditing capabilities
Essentially, the program aims to transform the University鈥檚 entire travel and expense processes by:
- Automating the process
- Negotiating deals with travel suppliers听to get the best prices
- Simplifying payments
- Mitigating travel risk
Because we're working with a contracted听Travel Management Company, we're able to negotiate travels prices that are often lower.听The online booking tool customized for 91社区听will simplify transactions.
As more 91社区ians use the TMP, we'll be able to gather data on the most frequent听destinations and other information that can help us negotiate听better and better deals over time. 听听
Careful management of 91社区鈥檚 travel spending on travel is an important element听of the TMP.听